top of page

FAQ

Orders &
Delivery

How long does my order take to be delivered?

Soap orders will take within 1-3  business days after the order is placed and upon receiving notification of payment.

In the event that we are out of stock of a particular item, we will contact you to discuss replacement/refund options.

Unfortunately, we cannot ship internationally at this time.

We only ship within Singapore.

SELF - PICKUP

Collection of orders

Customers are able to collect their orders by prior arrangement only. We are unable to add to or change orders at the time of collection.

RETURN POLICY

Due to the nature of most of our products, we regret we cannot accept return of goods.  As we cannot ensure that fragrances and perishable products have not been opened, these are not returnable. No goods will be accepted for refund or replacement without prior communication.

postal

We will always choose the most economical unless you request otherwise.

payment

PayNow & PayLah

bottom of page